Shipping policy
Shipping Policy
Thank you for shopping with GripNest. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.
Order Processing Time
Orders are typically processed within 2–4 business days after your order is placed.
Please note that processing time is separate from shipping time. During high-demand periods, holidays, or limited-time promotions, processing may take slightly longer.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information when available.
Estimated Delivery Time
After your order has been processed, delivery typically takes 8–12 business days, depending on your location and carrier availability.
Estimated delivery times may vary due to factors outside of our control, including:
- Carrier delays
- Weather conditions
- Customs processing
- Holidays
- Incorrect or incomplete shipping information
- High order volume
Delivery times are estimates and are not guaranteed.
Shipping Rates
Shipping rates, if applicable, will be calculated and displayed at checkout before you complete your order.
From time to time, we may offer free shipping promotions or special shipping discounts. These offers may change or end at any time without notice.
Order Tracking
Once your order ships, you will receive a tracking number by email when available.
Please allow some time for tracking information to update after the carrier receives your package. In some cases, tracking updates may take 24–72 hours to appear.
Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order.
GripNest is not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If you notice an error in your shipping address, please contact us as soon as possible at:
We will do our best to help, but once an order has been processed or shipped, we may not be able to change the address.
Lost or Delayed Packages
If your package appears delayed, please check the tracking information first.
If your order has not arrived within the expected delivery window, contact us at:
Please include your order number and shipping details so we can assist you.
GripNest is not responsible for delays caused by the shipping carrier, customs, weather, holidays, or other events outside our control.
Damaged or Incorrect Orders
Please inspect your order as soon as it arrives.
If your item arrives damaged, defective, or incorrect, contact us immediately at:
Please include your order number and clear photos or videos of the product and packaging so we can review the issue and help make it right when eligible.
International Shipping
If international shipping is available to your location, customs fees, import duties, taxes, or other charges may apply.
These charges are the responsibility of the customer and are not included in the product price or shipping cost unless stated otherwise at checkout.
Customs processing may also cause additional delays.
Order Cancellations
If you need to cancel your order, please contact us as soon as possible at:
Once an order has been processed or shipped, we may not be able to cancel it.
Contact Us
For any questions about shipping, delivery, or tracking, contact us at:
GripNest
Email: gripnest@use.startmail.com