Política de envío

Shipping Policy

Thank you for shopping with GripNest. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

Order Processing Time

Orders are typically processed within 2–4 business days after your order is placed.

Please note that processing time is separate from shipping time. During high-demand periods, holidays, or limited-time promotions, processing may take slightly longer.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information when available.

Estimated Delivery Time

After your order has been processed, delivery typically takes 8–12 business days, depending on your location and carrier availability.

Estimated delivery times may vary due to factors outside of our control, including:

  • Carrier delays
  • Weather conditions
  • Customs processing
  • Holidays
  • Incorrect or incomplete shipping information
  • High order volume

Delivery times are estimates and are not guaranteed.

Shipping Rates

Shipping rates, if applicable, will be calculated and displayed at checkout before you complete your order.

From time to time, we may offer free shipping promotions or special shipping discounts. These offers may change or end at any time without notice.

Order Tracking

Once your order ships, you will receive a tracking number by email when available.

Please allow some time for tracking information to update after the carrier receives your package. In some cases, tracking updates may take 24–72 hours to appear.

Incorrect Shipping Information

Please make sure your shipping address is correct before placing your order.

GripNest is not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If you notice an error in your shipping address, please contact us as soon as possible at:

gripnest@use.startmail.com

We will do our best to help, but once an order has been processed or shipped, we may not be able to change the address.

Lost or Delayed Packages

If your package appears delayed, please check the tracking information first.

If your order has not arrived within the expected delivery window, contact us at:

gripnest@use.startmail.com

Please include your order number and shipping details so we can assist you.

GripNest is not responsible for delays caused by the shipping carrier, customs, weather, holidays, or other events outside our control.

Damaged or Incorrect Orders

Please inspect your order as soon as it arrives.

If your item arrives damaged, defective, or incorrect, contact us immediately at:

gripnest@use.startmail.com

Please include your order number and clear photos or videos of the product and packaging so we can review the issue and help make it right when eligible.

International Shipping

If international shipping is available to your location, customs fees, import duties, taxes, or other charges may apply.

These charges are the responsibility of the customer and are not included in the product price or shipping cost unless stated otherwise at checkout.

Customs processing may also cause additional delays.

Order Cancellations

If you need to cancel your order, please contact us as soon as possible at:

gripnest@use.startmail.com

Once an order has been processed or shipped, we may not be able to cancel it.

Contact Us

For any questions about shipping, delivery, or tracking, contact us at:

GripNest
Email: gripnest@use.startmail.com